Technology to Improve Patient Experience

As margins shrink and the demand for greater efficiency increases, busy physicians have less time to spend with patients. Technology isn’t a panacea, but it can help extend the doctor’s reach. We’ll reveal best practices and benchmarks from leading healthcare organizations that are using technology to engage with patients, from delivering tests results faster, making educational materials more interactive and even making it easier and more pleasant to pay their bills.

Potential topics may include:

  • How secure communication tools can help busy physicians communicate with patients
  • The pros and cons of open notes and immediate access to test results
  • Technologies such as electronic patient tracking, alerts, portals and mobile communication platforms that improve patient experience without overwhelming busy physicians